Car Insurance Ratings

Top-10 Auto Insurers

Car Insurance Ratings

The latest 2010 Car Insurance Ratings are now posted online from JD Powers.  Previously, we posted the Car Insurance Ratings for 2008, here: 2008 Car Insurance Ratings. Not a whole lot of details are given on the JD Powers website about how they come up with these particular car insurance ratings.  The results this year are very similar to their Car Insurance Ratings from 2008 and 2009.  Every year, JD Powers rate the best automobile insurers on 5 different criteria:

  1. Overall Satisfaction
  2. Contacting the Insurer
  3. Policy Offerings
  4. Billing and Payment
  5. Pricing

Using this same data, Product Review Ratings breaks these car insurance ratings down into a Top-10 Car Insurers List: The difference in these Top-10 Car Insurance ratings, is that the overall satisfaction score is averaged in along with the other five criteria to derive an Overall Rating score on a 100 point scale. Using this embellished set of criteria, the outcome changes ever so slightly over the original JD Powers Ratings and should provide a clearer picture of which car insurance companies rate best, overall. Product Review Ratings Auto Insurance Ratings criteria are as follows:

  • Experience: (Customer’s Overall Satisfaction)
  • Options: (Car Insurers Policy Offerings)
  • Pricing: (Car Insurance Policy Price)
  • Billing: (Satisfaction with billing methods and issues)
  • Contact: (Contacting the Insurer)
  • Overall: (Overall Rating based on above scores, 1-100)

Car Insurance Ratings for 2011

These Top 10 Car Insurance Ratings should be used as a guide only – a rough place to get started. Look at the top-10 insurers by JD Powers and compare for yourself. Car Insurance Ratings are not all created equal. Unfortunately, JD Powers does not offer a detailed report on how they came up with the insurance ratings in each of these categories. One huge factor that is not taken into account, here, is how combining auto insurance with a homeowners insurance policy can drastically reduce your Auto Insurance cost or vice versa. Some of the cheapest-looking car insurance companies aren’t as cheap as they seem when you factor in a home owners discount. For those of us who own homes, it doesn’t pay to switch to a cheaper auto insurance company if the cost of a home owners policy negates those savings. For the 2nd time in the three year period that I’ve reviewed these car insurance ratings, Amica has come up on top. I was unable to go back and see if the 2009 JD Powers auto Insurance Ratings reported the same. With Amica receiving perfect scores in every category every year, including cost, I would expect to know a few very satisfied Amica Car Insurance Policy owners. This was not the case. Since writing the 2008 article on auto insurance ratings, I’ve recommended Amica a few times to family and friends. Surprisingly, I have yet to find one person who switched after giving Amica a call? Why? Because, Amica was not as cheap as their current auto insurance policy. For a company who ranks best on price year after year, this is kind of surprising isn’t it? In fact, Amica is the only auto insurance company JD Powers ranks a perfect 5 of 5 stars for price. I can only think of a few things that could cause this discrepancy. Obviously, a great deal of other variables come into play: Credit Rating, geographic area, Home-Owners, demographics, driving record and even the type of cars being insured could reflect a different outcome for some people shopping the same insurance company. The lesson here is that what works for some may not be what is best for everyone. Still, if you’re looking for place to get started, these Top-10 Car Insurers will serve as a great short-list of places to call first.

Top 10: Car Insurance Ratings

top 10 insurance companies

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Filed under: AutosFinance

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