Hansgrohe Metro Faucet

Hansgrohe Metro Faucet
The Review

Hansgrohe Metro Faucet
Hansgrohe Metro Faucet

To understand why my wife and I were in the market for a Gooseneck Pull Down Kitchen Faucet, a little history is in order: Number one, our old, Arwa Kitchen Faucet with the pull-out sprayer was leaking from the inside. It needed to be replaced and good riddance!. The Arwa Faucet came with the house along with our Kindred Sink, and while it looked nice it was a nuisance. I replaced the cartridge on it couple of years ago and finding service for it was next to impossible. I had to do a Google image search just to identify the unfamiliar brand, Arwa. I was fortunate enough to locate an exact match of the image on Google and called the service center in Tucson for a $29 replacement cartridge. I never felt comfortable dealing with a kitchen faucet that cannot be purchased or serviced locally. While I liked the faucet overall, I didn’t care for its low height clearance which made cleaning big pots and pans more of a challenge in our deep sink. The attached hand sprayer was powerful, nice and convenient, but wouldn’t it make more sense to have a pull-down sprayer in a large, deep sink? Yes, it would. A gooseneck faucet with a pull down sprayer would be the perfect solution. Delta and American Standard Faucets sounded like good brands to look for, so I set out to find one. You’re probably wondering how I got my hands on two different brands of Kitchen Faucets for review in such a short time.  Before I begin ranting and raving about American Standard Faucets, let me tell you about removing the old Kitchen Faucet.

Removing old Kitchen Faucet to Install American Standard Faucet

Removing the old Kitchen Faucet was by far the most difficult part of the job. In fact, I was eventually able to install and uninstall two different faucets in less than half the time it took to remove the Arwa Faucet. I’ll say one thing for American Standard Faucets – they seem very straight forward. But removing the old one? Argh! To be fair, my past failure was mostly due to inexperience on my part. There is no easy way to get behind your kitchen sink with a crescent wrench or pair of channel-locks. After an hour of frustration I went to my good friend Google and discovered an even better friend – the Basin Wrench. The $12.00 Basin Wrench I bought at Harbor Freight made quick and easy work of the traditional, kitchen faucet nut behind the sink. Next, the challenge was getting the copper water lines pulled out of the nut and through the sink hole. Unlike the two, new faucets, the Arwa used copper lines instead of the flexible tubes which would have made things much easier. I eventually had to cut through the hand sprayer line in order to get the rest of the lines squeezed through the nut and the entire assembly pulled right out. My difficulties were over – or so I thought.
Next, I will explain how the misfortune of buying a defective product on my first try, afforded me the opportunity to do this product comparison review on American Standard Faucets vs the Hansgrohe kitchen faucet.
We’ll start in chronological order, beginning with the Fairbury model by American Standard Faucets.

American Standard Faucets

Fairbury Model

american-standard-fairbury-faucet
American Standard Fairbury Faucet

I have always had good vibes about the American Standard Brand and American Standard Faucets. So, while looking at kitchen faucets at Home Depot, the American Standard Fairbury Gooseneck faucet with pull-down sprayer caught my eye with its low, $138.00 price tag and attractive, elegant looks. The Fairbury not only looked nice, but seemed well made. For the price, what could wrong? I decided to buy it on the spot and take it home. I expected American Standard Faucets of any type to cost twice this much. Only one problem after I took it home. It turned out the water lines were too short, so I did have to buy a couple of adapters for $6.50 each, bringing my total cost up to $151.00 – still a bargain. Just in case, I would read some user opinions before installing it in case I decided to return. To my amazement, the opinions were mostly all very favorable. Is it just the brand? People seem to love American Standard Faucets in general, but it goes deeper than that. Users marveled over the performance and ease of use and installation of this particular model.  Only two, unfortunate Fairbury users reported a problem. The plastic threading inside the neck of the faucet broke, causing them to have to return it after a very short period of use. I decided to give it a go. It turns out that I wasn’t as lucky as the unfortunate users. For me, the threading inside the neck broke as soon as I tightened the nut to the base of the faucet. I kept wondering why I couldn’t get it completely tight before I realized that the inside of the neck had become loose. It was getting late at night and I didn’t want to get ready for work the next morning without a useable kitchen faucet. I rigged the Fairbury up so it was snug enough to use on a temporary basis until it could be returned and replaced with a working unit. While the unit was installed, I was able to get a very favorable impression of the performance, looks and operation of the American Standard Fairbury faucet. The strength of the water flow was excellent and easy to control with the single handle. The Fairbury’s pull-down hand-sprayer is a joy to use. You can choose between regular or a shower-needle type spray with one button. Another button will pause the water flow altogether. That’s a nice feature I wasn’t expecting. The Fairbury was so enjoyable to use that I really had think long and hard about whether or not I should take another risk with the apparent design flaw of the plastic thread construction on the inside of the neck. With a full weekend ahead of me, I decided to take a look at the Hansgrohe Faucet from Costco.

Hansgrohe Metro Faucet by Costco

A name like Hansgrohe going against American Standard Faucets? Are you kidding me? As  luck would have it, both of my local Costco store offer a Gooseneck, Pull-Down Hand-Sprayer Kitchen Faucet for the low, low price of $158.00. With a Google Search on my iPhone, I quickly noted that the same product sells for $219.00 at Amazon. I bought the Hansgrohe Metro Faucet and took it home to compare it to the American Standard Fairbury model I would be returning. I didn’t have to get very far to immediately notice a huge difference in quality. The Hansgrohe feels twice as heavy as the Fairbury and for good reason. Unlike the Fairbury, the Hansgrohe Metro Facuet has solid copper threading inside the neck instead of plastic. Also, the Hansgrohe comes with long enough water lines that no extensions are needed. I was sold. In just 20 minutes, I had the Fairbury removed and the new, Hansgrohe installed! Though both faucets install the same way, it should be noted that the Hansgrohe comes with much better instructions and includes a base which makes a sturdier fit to the bottom of the kitchen granite. Like the Fairbury, the Hansgrohe Metro provides a very strong flow of water; 2.25GPM according to the manual. The Hansgrohe uses a u-shaped handle which I prefer slightly over the single handle of the Fairbury. While the operation of the Hansgrohe Pull-Down Sprayer feels freer and more robust than the Fairbury, it does lack the convenient pause button. Also, the Hansgrohe, has a rather weak flow of water from the hand-sprayer, probably just due to having larger spray holes. At any rate, not a big deal, it’s plenty powerful enough and has a very long reach to either of the bottom sides of our sink. One other thing in the Fairbury’s favor was that my wife thought it looked nicer. Neither its appearance nor hand-sprayer performance made either of us think twice about removing the Hansgrohe. It is a far better product, overall. It just feels like the right choice and considering the $13.00 requirement of extension water lines for the Fairbury, it’s only $7.00 cheaper than the Hansgrohe. The Hansgrohe Metro from Costco represents a great value in Kitchen Faucets with Pull-Down Sprayers and wins this contest, hands-down.

Hansgrohe Kitchen Faucet (9 out of 10)

  • Materials and workmanship: 10
  • Performance and Operation: 9
  • Features: 7
  • Value: 10

American Standard Fairbury Kitchen Faucet (7.75 out of 10)

by American Standard Faucets

  • Materials and workmanship: 6
  • Performance and Operation: 8
  • Features: 8
  • Value: 9

I prefer the Hansgrohe. In fact, I have no partiality to the brand. My plumber actually recommended Delta or American Standard Faucets. I chose the Hansgrohe Metro Faucet because it was better quality. Nothing against American Standard Faucets, but the Metro was the clear winner.

Update – Summer 2014

After two years of flawless operation, our Hansgrohe Metro faucet began linking under the cabinet. The water was coming out of the flex pipe where the weight attaches to hold down and position the sprayer into the faucet. The good news is that Hansgrohe stood behind their lifetime warranty 100%. The bad news is that a broken, leaking faucet cannot wait. We had to replace our Hansgrohe with a new faucet while we waited for the replacement part. The part arrived in just three days. We installed the Hangrohe at my parents house where it is once again operating flawlessly and makes an attractive addition to their kitchen.

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5 thoughts on “Hansgrohe Metro Faucet

  1. In my hometown, Grohe is a well known name and respected name for kitchen and bathroom appliances, you cand find more cheaper materials dan Grohe, but they don’t have the same quality that you find when you use Grohe, it’ doesn’t matter if is about a faucet for the kitchen or the shower. If you compare price and quality you definitely have a good product.
    The brand stands for quality and you don’t need to replace so much, in comparison to the cheaper models. You also don’t need to be a qualified plumber to replace an old faucet by a new one from Grohe.
    Thank you for this informative review.

  2. Appreciate the review, that’s the first I have heard of a American standard faucet with plastic threads. I have one in my kitchen and each bathroom and love them. When we bought this house the first thing I did was replace all the faucets because they were either old or leaking. I found them well built and the installation went rather smooth, although I do handy work on the side so I have installed a few before this. Maybe the plastic threads were specific to that model.

    • Thanks for your comments, American Standard Faucet user. I agree that that the faucet was well made. Keep in mind this was one of American Standard’s cheaper model, so that could definitely be the reason for the plastic threads on this one and not other American Standard Faucets.

  3. Rob,

    When did you find that faucet at Costco? I’ve been looking for the same faucet now that I’m moving into my first house… I remember seeing it at Costco a while ago but not recently. What part of the country are you in?

    Thanks!
    Christina

    • Christina,

      I am in Colorado. Prior to buying this, I saw it at two different stores in Northwest Denver metro area. That’s the way Costco is. Unfortunately, the Hansgrohe Metro Faucet model might not be available in all different parts of the country. Too bad – because this really is a great kitchen faucet at an outstanding price. Have you tried looking online?

      Best wishes,

      Rob

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